Refund policy
Return Policy – FLAWED
At Flawed, we want you to be fully satisfied with your purchase. If for any reason you're not happy, we offer a simple and flexible return process.
Return Window
You have 14 days from the date you receive your order to return your items.
Return Conditions
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Items must be in original condition – unworn, unwashed, and with all original tags and packaging intact.
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We reserve the right to refuse returns that show signs of wear, damage, or misuse.
How to Return
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Email us at [your email address] with your order number and reason for return.
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We’ll provide return instructions and the return address.
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Carefully pack the item and send it back using a trackable shipping method.
Return Shipping Costs
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Return shipping costs are the responsibility of the customer.
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If the item is defective or we’ve sent the wrong product, we will cover the return shipping.
Refunds
Once we receive and approve your return, we will issue a refund to your original payment method – usually within 5–10 business days.
Exchanges
If you’d like a different size or item, please return the original item and place a new order.